Wednesday, 05/05/2021
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Welcome to Self Service! We're glad that you've chosen to Get Connected! At HealthSCOPE Benefits we are continuously developing new products to help our employers and members better understand and manage their healthcare coverage. This new portal allows you to access your healthcare coverage information - all in one place, 24 hours a day. Thank you for choosing HealthSCOPE Benefits and enjoy the freedom and convenience of Self Service.

HealthSCOPE Benefits has upgraded our online claims and customer care site to be in line with recent HIPAA compliance mandating that the Spouse and all Adult Dependents of an Insured have their own web account.

Following this upgrade, the Primary Insured will continue to access his or her individual claims history and coverage information and the claims and coverage information for any under age Dependent(s). The Primary Insured will no longer be able to view claims history and coverage information for their Spouse or Adult Dependents. Adult Dependent age is 18 for all states except South Carolina which is 16.

Instructions for the Adult Dependents and Spouse to set up their web account:
  • Select the New Member Registration link.
  • Enter the Primary Member's 9 digit ID Number listed on your ID Card.
  • Enter the Dependent/Spouse First Name, Last Name, Date of Birth and Zip Code.
  • Then follow the system prompts to set up a web account.
If you have any questions, please contact Customer Care at the number on your ID Card.