Wednesday, 06/03/2020
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Welcome to the Aliera Healthcare | Benefit and Eligibillity Self Service Portal.

This site provides members the ability to manage their information and get answers to benefit, provider, and claims questions. For additional support, you may always contact Member Servicees via phone or email using the information below. Please see your plan for specific benefit details, terms and limitations.

Contacting Member Services
For general information, account management, monthly contribution, or medical needs, please contact us.

Business Hours: Monday - Friday, 9am to 6pm ET
t: 844-834-3456
m: 5901 Peachtree Dunwoody Road, Suite B-200, Atlanta Georgia 30328

Aliera Healthcare has upgraded our online claims and customer care site to be in line with recent HIPAA compliance mandating that the Spouse and all Adult Dependents of an Insured have their own web account.

Following this upgrade, the Primary Insured will continue to access his or her individual claims history and coverage information and the claims and coverage information for any under age Dependent(s). The Primary Insured will no longer be able to view claims history and coverage information for their Spouse or Adult Dependents. Adult Dependent age is 18 for all states except South Carolina which is 16.

Instructions for the Adult Dependents and Spouse to set up their web account:
* Select the New Member Registration link.
* Enter the Primary Member's 9 digit ID Number listed on your ID Card.
* Enter the Dependent/Spouse First Name, Last Name, Date of Birth and Zip Code.
* Then follow the system prompts to set up a web account.

If you have any questions, please contact Customer Care at the number on your ID Card.